# Privacy Policy

**Last Updated:** 22-06-2026

Oasis Digital Solutions ("ODS," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our products and services.

## 1. Information We Collect

1.1 **Information you provide directly:**
- Name, job title, company name
- Email address, phone number
- Billing and payment details
- Project requirements or support requests submitted via forms, email, or phone

1.2 **Information collected automatically:**
- IP address, browser type, device information
- Pages visited, time spent on site, referring website
- Cookies and similar tracking technologies (see Section 6)

1.3 **Information from third parties:**
- Data shared by partners (e.g., Odoo, Kaspersky, Hikvision) when relevant to license activation, support, or implementation services

## 2. How We Use Your Information

We use collected information to:
- Provide, implement, and support our products and services
- Process orders, invoices, and payments
- Respond to inquiries and support requests
- Send service updates, quotations, or relevant communications
- Improve our website and service offerings
- Comply with legal and regulatory obligations

## 3. Legal Basis for Processing

We process personal data based on:
- Your consent
- Performance of a contract (e.g., service agreement, purchase)
- Compliance with legal obligations
- Our legitimate business interests, provided they do not override your rights

## 4. Sharing Your Information

4.1 We do not sell your personal data.

4.2 We may share information with:
- Authorized technology partners (Odoo, Kaspersky, Hikvision) strictly for license activation, support, or service delivery
- Payment processors and financial institutions for billing purposes
- Government or regulatory authorities, where required by law
- Service providers who assist in our operations (e.g., hosting, IT support), under confidentiality obligations

## 5. Data Storage & Security

5.1 We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5.2 Data is stored for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

5.3 While we take security seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

## 6. Cookies

6.1 Our website may use cookies to enhance user experience, analyze traffic, and remember preferences.

6.2 You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

## 7. Your Rights

Subject to applicable law (including the Saudi Personal Data Protection Law - PDPL), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, where applicable
- Withdraw consent to processing, where consent is the legal basis
- Object to certain processing activities
- Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us using the details in Section 10.

## 8. Third-Party Links

Our website may contain links to third-party websites (e.g., Odoo, Kaspersky, Hikvision). We are not responsible for the privacy practices or content of these external sites.

## 9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website/services after changes constitutes acceptance.

## 10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

**Oasis Digital Solutions**
Email: info@oasis-it.com
Phone: +966 55 556 9319
Address: Makkah Saudi Arabia

## 11. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).